Terms of service

TERMS OF SERVICE – DENIM COUTURE

OVERVIEW

This website is operated by Denim Couture. Throughout the site, the terms “we”, “us” and “our” refer to Denim Couture. Denim Couture offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Return and Refund Policy.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, or by placing an order, you agree to be bound by these Terms of Service and expressly acknowledge and accept our Return and Refund Policy, which forms an integral part of these Terms. If you do not agree, you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of such changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are of legal age in your jurisdiction or have given consent for minors under your supervision to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

You must not transmit any harmful code, viruses, or malicious software.

A breach of any Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.

Credit card information is always encrypted during transfer.

Headings are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current.

Reliance on any material is at your own risk.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices and Services may be modified or discontinued at any time without notice.

We shall not be liable for such changes.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities.

All products are subject to return or exchange strictly in accordance with our Return and Refund Policy, which is incorporated into these Terms by reference.

By placing an order, you expressly agree that:

  • You have read and understood the Return Policy
  • You accept all return conditions including 7-day return window and tag requirements
  • You acknowledge that customized items and items with removed tags are non-returnable

We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate and updated account and payment information.

For further details, refer to our Return and Refund Policy, which governs all refunds and return-related matters.

SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” without warranties.

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, websites, or transactions.

SECTION 9 – USER COMMENTS

You agree that any submissions may be used by us without restriction.

You are solely responsible for your content.

SECTION 10 – PERSONAL INFORMATION

Your information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors and cancel orders if necessary without prior notice.

SECTION 12 – PROHIBITED USES

Use of the site for unlawful or harmful activities is strictly prohibited.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All Services are provided “as is” and “as available”.

We are not liable for any damages arising from use of our Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Denim Couture against any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions remain enforceable.

SECTION 16 – TERMINATION

We may terminate Services at any time if Terms are violated.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies (including the Return Policy), constitute the entire agreement.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms, contact:

Denim Couture
Email: rasool@lazienda.com.pk
Address: 98P3+VQ5, Lahore, Pakistan

SECTION 21 – SHIPPING POLICY

All orders placed through Denim Couture are subject to our shipping terms as outlined below.

Shipping Timelines

  • Local Orders (Pakistan):
    Estimated delivery time is a minimum of 21 days from the date of order confirmation. Delivery timelines may extend depending on order volume, customization requirements, or operational factors.
  • International Orders:
    Estimated delivery time is up to 30 days from the date of order confirmation. Delays may occur due to customs processing, logistics constraints, or other external factors beyond our control.

Premium Product Positioning

Denim Couture operates as a premium denim brand. Customers acknowledge and agree that:

  • Products may require additional time for production, quality control, and handling
  • Delivery timelines are estimates, not guaranteed deadlines
  • Extended delivery times do not constitute grounds for cancellation, refund, or dispute

Delays

Denim Couture shall not be held liable for delays caused by:

  • Courier or logistics partners
  • Customs clearance procedures
  • Force majeure events or unforeseen circumstances

By placing an order, you expressly agree to these shipping timelines and conditions.